of BOW International UG (haftungsbeschränkt)
Version: September 2026
These General Terms and Conditions are a translation of the German “Allgemeine Geschäftsbedingungen (AGB)” of BOW International UG (haftungsbeschränkt) and are provided for information purposes only. The contract language is German. In the event of any discrepancy between the two versions, the German version prevails. References to statutory provisions are references to German law.
A. General Provisions
1. Scope, Applicability, Amendments to these Terms
1.1 BOW International UG (haftungsbeschränkt), with its registered office in Hamburg, Germany, is an owner-managed IT consulting company (hereinafter “BOW”). These Terms are divided into a General Part (Section A.), which applies to all services provided by BOW, and a Special Part (Section B.), which applies in addition to the General Part of Section A. to consulting services.
1.2 BOW’s offering is directed exclusively at entrepreneurs (Unternehmer). An entrepreneur within the meaning of Section 14 of the German Civil Code (BGB) is any natural or legal person or partnership with legal capacity that, when entering into the contract, acts in the exercise of its commercial or independent professional activity. BOW does not provide services to consumers within the meaning of Section 13 BGB.
1.3 These Terms form part of the contract and apply to all business relationships between BOW and the customer, including future ones. The version in force at the time the respective contract is concluded shall govern. BOW hereby objects to any terms deviating from these Terms, in particular to any general terms and conditions of the customer; such terms shall form part of the contract only if BOW has expressly consented to their application in text form.
1.4 If BOW updates these Terms, BOW will inform the customer of the new version in text form. The new Terms become part of the contract if the customer consents to them or does not object to them in text form within six (6) weeks of receipt of the notice. In the notice of amendment, BOW will separately draw the customer’s attention to the objection period and to the significance of the customer’s silence. If the customer objects within the period, the previous version of these Terms shall continue to apply; in that case BOW is entitled to terminate the affected Individual Agreement on one (1) month’s notice.
2. Offer and Conclusion of Contract
2.1 A contract (hereinafter “Individual Agreement”) is concluded upon acceptance of an offer. All offers made by BOW are subject to change and non-binding unless they are expressly designated as binding or contain a specific acceptance period. BOW may accept orders placed by the customer within fourteen (14) days of receipt.
2.2 An offer from BOW is accepted by the customer or its agent by
- confirmation in written or text form (e.g., letter, fax, email) or oral confirmation;
- conduct implying acceptance (e.g., by providing information that BOW requires in order to carry out an assignment, such as transmitting credentials for direct technical access to the customer’s systems); or
- use or acceptance of the services.
3. Remuneration and Payment
3.1 BOW’s remuneration is determined by the respective Individual Agreement. All prices are exclusive of value added tax at the applicable statutory rate.
3.2 If the parties agree on remuneration based on time and materials, BOW’s services will be invoiced at the agreed daily or hourly rates, at BOW’s option either monthly or upon completion of a project, unless otherwise agreed. BOW will document the nature and duration of the activities performed and provide this documentation to the customer together with the invoice. Unless otherwise agreed in the offer, expenses, disbursements, fees, travel time, and travel costs are not included in the daily or hourly rate and will be invoiced to the customer separately.
3.3 The agreed hourly or daily rates increase by 25% where, at the customer’s request, the service is performed Monday through Friday between 6:00 p.m. and 10:00 p.m., and by 50% where, at the customer’s request, it is performed between 10:00 p.m. and 8:00 a.m. or on a Saturday. They increase by 100% where, at the customer’s request, the service is performed on a Sunday or public holiday. Public holidays are determined by reference to BOW’s registered office. All times refer to Central European Time (CET) or Central European Summer Time (CEST).
3.4 If an agreed date for the performance of a service has to be rescheduled at the customer’s request, the customer shall reimburse BOW for any travel costs that can no longer be canceled or rebooked free of charge.
3.5 Unless otherwise agreed, invoiced amounts are due without deduction within ten (10) days of receipt of a proper invoice. Where an Individual Agreement provides for monthly flat-rate fees, these are due in advance on the first day of each month.
3.6 If the customer is in default of payment, BOW is entitled to charge default interest at nine (9) percentage points above the applicable base rate for the duration of the default, together with the lump sum provided for in Section 288 (5) BGB. BOW reserves the right to claim further damages caused by the default.
3.7 Unless a fixed price has been agreed, BOW reserves the right to make reasonable price adjustments to reflect changes in labor, material, distribution, and other costs for deliveries and services rendered four (4) months or more after conclusion of the contract. BOW will notify the customer of any price adjustment in text form at least four (4) weeks before it takes effect. If the price increases by more than 10% compared with the price last agreed, the customer is entitled to terminate the affected Individual Agreement in text form within two (2) weeks of receipt of the notice, with effect from the date the price adjustment takes effect.
3.8 Where BOW renders extraordinary advance performance, BOW is entitled to require a reasonable advance payment. BOW is likewise entitled to render outstanding deliveries or services only against advance payment or the provision of security if, after conclusion of an Individual Agreement, BOW becomes aware of circumstances that are liable to substantially reduce the customer’s creditworthiness and that jeopardize payment of BOW’s outstanding receivables under the respective contractual relationship (including under other Individual Agreements between the parties).
3.9 The customer may set off against BOW’s claims for remuneration or reimbursement of expenses only with claims that are undisputed, ready for decision, or have been finally adjudicated. The customer is entitled to exercise a right of retention only to the extent that its counterclaim arises from the same contractual relationship.
3.10 Where BOW’s services involve the transfer or granting of rights to the customer, such transfer or grant is subject to the condition precedent of full payment of the agreed remuneration to BOW (see also Section A.16).
4. General Principles of Performance
4.1 The details of the cooperation and of the services to be performed follow from the Individual Agreement or are set out by BOW in the relevant offer or order confirmation. In the event of conflict, the provisions of the Individual Agreement, including its annexes, take precedence over these Terms.
4.2 BOW performs its services through personnel who are professionally and technically qualified to perform the agreed services.
4.3 Assurances and guarantees require express confirmation in text form by BOW’s management. In particular, statements on the internet, in brochures, or in mere project descriptions do not constitute agreements as to quality, assurances, or guarantees.
4.4 Where the customer orders services from different service areas together (e.g., consulting, project management, preparation of documentation and concepts), or where such services are combined in a single order confirmation, this serves administrative convenience only. In legal terms, several separate contracts exist — one contract per service area. Each individual contract is independent. A disruption of performance under one contract does not affect the other contracts.
4.5 Changes to contractually agreed elements of the services are possible by way of a change request pursuant to Section A.9.
4.6 BOW is entitled to use subcontractors or other agents in performing its services. BOW remains responsible for the services rendered by them in accordance with these Terms.
5. Customer’s Duties to Cooperate
5.1 The customer shall support BOW fully in the performance of the services; in particular, the customer shall promptly provide required credentials, information, interfaces, and content so that BOW can perform its services on schedule.
5.2 The customer shall grant BOW and BOW’s personnel access to its premises and to the information technology infrastructure located there, to the extent necessary for the performance of the respective services. Where services are to be or may be performed on site at the customer’s premises, the customer shall, on request, provide BOW with adequate workspace and working materials free of charge.
5.3 Where BOW makes services available, the customer is obliged to establish all agreed system requirements for the use of those services. Where BOW, as agreed, merely arranges or procures third-party services for the customer, BOW is not responsible for the provision, operation, or availability of those services; the terms of the respective provider apply in this regard.
5.4 Where the customer has received credentials from BOW for servers, web space, or similar, the customer shall keep them confidential and protect them against access by unauthorized third parties. The customer shall notify BOW without undue delay if there is reason to believe that the credentials have become known to unauthorized persons.
5.5 Unless the parties have agreed otherwise, the customer is obliged to create and maintain an up-to-date backup copy of all data transmitted by the customer to BOW and/or entered into the IT environment covered by the contract, and to store it in such a way that unintentional loss of data is avoided. BOW is not obliged to retain the customer’s data unless expressly agreed.
5.6 The customer shall perform its duties to cooperate at its own expense. If the customer breaches its duties to cooperate, it shall bear the additional costs and disadvantages caused thereby; agreed dates shall be postponed accordingly in line with Section A.6.2.
6. Dates and Delays in Performance
6.1 Agreed dates are, as a matter of principle, planned dates. Such dates give rise to default only if they have been expressly agreed as “fixed.” If, in the course of performance, it becomes apparent that adherence to a date is at risk, BOW will inform the customer without undue delay and explain the reasons for and expected duration of the delay.
6.2 In the event of delays for reasons for which BOW is not responsible (e.g., insufficient cooperation by the customer pursuant to Section A.5, change requests pursuant to Section A.9, force majeure pursuant to Section A.13, official intervention, or other circumstances not caused by BOW), “fixed” dates and delivery and performance periods shall be extended by the duration of the impediment plus a reasonable start-up period after the impediment ends.
7. Term and Termination
7.1 Unless otherwise agreed, an Individual Agreement is concluded for an indefinite term. It may be terminated at any time on three (3) months’ notice effective at the end of a calendar quarter. The right to terminate for cause without notice remains unaffected.
7.2 A notice of termination requires at least text form (e.g., email). Receipt of the notice of termination is decisive for compliance with the notice period.
8. Handover and Acceptance
8.1 The services or parts of services provided by BOW may be of a service or works contract nature. Where they are service-contract services, the service is deemed rendered upon submission by BOW of the corresponding activity documentation. In the case of works-contract services, the respective work must be accepted by the customer. BOW is entitled to request partial acceptance where separable parts of the work are involved. The following acceptance provisions apply to works-contract services unless expressly agreed otherwise.
8.2 Acceptance must be declared without undue delay and in any event within ten (10) business days of the work being made available for inspection, in written or text form (letter, fax, email). A work must be accepted if it has been produced substantially in conformity with the contract. In particular, acceptance may not be refused on grounds of taste or otherwise without justification.
8.3 If, within the period specified in Section A.8.2, the customer neither declares acceptance nor refuses acceptance stating at least one defect that is not insignificant, the work is deemed accepted. When making the work available for acceptance, BOW will request the customer to accept it and will separately draw the customer’s attention to the period specified in Section A.8.2 and to the legal consequences of failing to declare acceptance properly.
8.4 Productive use of the work by the customer also constitutes acceptance. Productive use exists where the customer employs the work in the course of its business activities and such use goes beyond an agreed test or trial operation.
9. Change Requests / Changes to the Services
9.1 A change request is a request by the customer to change the scope of services set out in the Individual Agreement and requires a separate agreement between the parties. Until acceptance, the customer may at any time request changes and additions to the services, provided these are technically feasible and reasonable for BOW. A change request must be sent to BOW in written or text form (letter, fax, email). BOW will review the change request within seven (7) business days of receipt and inform the customer of the outcome, together with any resulting costs and adjustments to the project schedule, in the form of a binding offer. The customer will review the offer within seven (7) business days of receipt. If the customer accepts the offer, the changes become part of the contract. If the customer does not accept the offer, the parties will continue the project unchanged in accordance with the original Individual Agreement.
9.2 During an ongoing change request procedure, BOW will continue to perform the contractual services unless the customer instructs BOW in written or text form (letter, fax, email) to suspend or restrict the services pending a decision on the change. The customer shall bear the resulting additional costs and schedule adjustments.
10. Warranty
10.1 Where service-contract services or parts of services are concerned, no warranty rights for defects exist; Sections 611 et seq. BGB apply. For works-contract services or parts of services, the statutory liability for defects applies subject to the following provisions.
10.2 BOW will perform the services agreed in the Individual Agreement free of defects. At the time each Individual Agreement is concluded, BOW warrants that the respective service has the expressly agreed characteristics or, where no quality has been agreed, is suitable for the use assumed under the contract or otherwise for the ordinary use, and has a quality that is customary for deliveries and services of that kind and that the customer may expect. Any agreed quality characteristics must be recorded by the parties in the Individual Agreement.
10.3 No claims for defects exist to the extent that the defect is due to improper use or modification of the service by the customer or by third parties engaged by the customer. BOW is not responsible for public statements by the manufacturers of hardware or software used or by other third parties (e.g., catalogs, brochures, advertising statements), to the extent BOW neither knew nor ought to have known of such statements. Quality requirements relating to the work produced that are subject to subjective assessment do not give rise to any warranty claim unless expressly agreed between the parties. The parties agree that, according to the current state of the art, errors in data processing programs cannot be entirely excluded and that the faultless functioning of data processing equipment, IT systems, and interfaces cannot be guaranteed under all conceivable operating conditions. BOW therefore does not warrant uninterrupted operational availability unless expressly agreed.
10.4 The customer shall inspect the work without undue delay after it is made available and shall notify BOW of any identifiable defects without undue delay. Notices of defects or errors must be given in a comprehensible form, stating the information relevant to remedying the error, to the contact person named in the Individual Agreement or, failing that, to BOW’s management. If the customer culpably delays notification of a defect, the customer shall bear the additional costs arising from the delay; the customer’s statutory rights in respect of defects otherwise remain unaffected. Where sales law applies to a service, the obligations to inspect and give notice of defects under Sections 377, 381 of the German Commercial Code (HGB) remain unaffected.
10.5 If a work produced is defective, BOW is obliged and entitled, at its option to be exercised within a reasonable period, to provide subsequent performance either by remedying the defect (rectification) or by producing a defect-free work (new production). Remedying the defect also includes BOW showing the customer a reasonable way to work around the defect in operation or through changed settings (a “workaround”), provided that operation and functionality are only insignificantly impaired by such workaround.
10.6 If subsequent performance has failed, the customer shall set BOW a reasonable additional period for subsequent performance, to the extent that setting such a period is reasonable for the customer and BOW has not definitively refused subsequent performance. After the additional period has expired without result, the customer may withdraw from the contract or reduce the remuneration. There is no right of withdrawal in the case of an insignificant defect. Claims for damages by the customer are governed exclusively by Section A.12.
10.7 Before handing over a defective work to BOW for subsequent performance, or granting BOW access to its systems for that purpose, the customer shall, at its own cost and risk, create a complete backup of its data.
10.8 The customer’s claims for defects become time-barred twelve (12) months after handover or acceptance. This shortening of the statutory limitation periods does not apply to
- claims for damages arising from injury to life, body, or health;
- claims for damages based on intent or gross negligence on the part of BOW, its legal representatives, or its agents;
- claims based on fraudulent concealment of a defect and claims arising from the assumption of a guarantee or a procurement risk;
- claims under the German Product Liability Act (Produkthaftungsgesetz);
- claims for defects for which the law prescribes a longer period under Section 438 (1) no. 2 BGB or Section 634a (1) no. 2 BGB;
- recourse claims under Sections 445a, 445b, 478 BGB.
In these cases, the statutory limitation periods apply.
11. Liability Insurance
BOW maintains commercial general liability and professional indemnity insurance appropriate to the scope and requirements of the business activities of BOW and its personnel, with a sum insured per insured event of EUR 3,000,000.00 for personal injury and property damage and of EUR 250,000.00 for financial loss. The statement of these sums insured constitutes neither a guarantee nor any liability of BOW going beyond Section A.12.
12. Liability
12.1 BOW is liable for damages exclusively in accordance with the following provisions. BOW is not liable for third-party services that BOW merely arranges for the customer (Section A.5.3), nor for circumstances outside BOW’s area of responsibility as described in Section A.5.3.
12.2 BOW is liable without limitation for intent and gross negligence and for damages arising from injury to life, body, or health.
12.3 In cases of ordinary negligence, BOW is liable only for breach of a material contractual obligation (cardinal obligation). Material contractual obligations are those obligations whose fulfillment is essential to the proper performance of the contract in the first place and on whose observance the customer may regularly rely. In such cases, BOW’s liability is limited to the foreseeable damage typical for this type of contract at the time the contract was concluded, and in any event to no more than the sums insured per insured event stated in Section A.11.
12.4 In cases of ordinary negligence, liability for indirect and unforeseeable damage, for loss of profit, and for financial loss arising from third-party claims is excluded unless a material contractual obligation has been breached. For loss of data, BOW is liable only up to the amount that would have been required to restore the data had the customer performed proper and regular data backups (Section A.5.5).
12.5 Any further liability is excluded, irrespective of the legal nature of the claim asserted. The above limitations and exclusions of liability do not apply to strict liability mandatorily prescribed by law (e.g., under the German Product Liability Act), to liability arising from the assumption of a guarantee or a procurement risk, or to fraudulently concealed defects.
12.6 If the customer intervenes in or modifies BOW’s systems or services without BOW’s consent, or if damage results from improper measures or measures contrary to the contract taken by the customer (e.g., in the installation, connection, use, operation, or storage of hardware or software), BOW is not liable to the extent that the damage is attributable thereto.
12.7 The above limitations of liability also apply for the benefit of BOW’s legal representatives, agents, subcontractors, and personnel.
12.8 The customer’s claims for damages become time-barred twelve (12) months from the point in time at which the customer became aware, or ought to have become aware without gross negligence, of the circumstances giving rise to the claim and of the identity of the obligor. The exceptions listed in Section A.10.8 (a) to (f) apply accordingly; in those cases, the statutory limitation periods apply.
13. Force Majeure
13.1 BOW is not liable for the impossibility of services or deliveries or for delays in performance or delivery to the extent that these are caused by force majeure or other events that were not foreseeable at the time the contract was concluded and for which BOW is not responsible. These include, in particular, strikes, lockouts, fire, flooding, natural events, epidemics and pandemics, war, insurrection, sabotage, invasion, national emergency, piracy, terrorist attacks, embargoes or other restrictions, cyberattacks on third parties, extreme weather or traffic conditions, laws, ordinances, orders, or other acts of a government or public authority, difficulties in obtaining necessary official permits, transport delays, shortages of labor, energy, or raw materials, and incorrect or untimely supply by suppliers, provided that BOW has concluded a congruent covering transaction.
13.2 Where such events substantially impede or render impossible BOW’s delivery or performance and the impediment is not merely temporary (up to three (3) months), BOW is entitled to withdraw from the relevant Individual Agreement. In the case of impediments of temporary duration, Section A.6.2 applies.
13.3 BOW will inform the customer without undue delay of the occurrence and expected duration of an event of force majeure. This Section A.13 applies accordingly to the customer, with the exception of payment obligations.
14. Confidentiality
14.1 The parties undertake to keep confidential information of the other party secret and to use it exclusively for the purpose of performing the Individual Agreement. Confidential information means all information and documents that are marked as confidential or whose confidentiality is apparent from the circumstances, in particular technical, commercial, and organizational information, trade secrets within the meaning of the German Trade Secrets Act (GeschGehG), credentials, and prices and terms. This obligation continues for a period of five (5) years after termination of the respective Individual Agreement.
14.2 Excluded from this obligation is confidential information
- that was demonstrably already known to the recipient when the Individual Agreement was concluded, or that subsequently becomes known from a third party without breach of a confidentiality agreement, statutory provisions, or official orders;
- that is publicly known when the Individual Agreement is concluded or subsequently becomes publicly known, unless this results from a breach of this contract;
- that the recipient has demonstrably developed independently without using the confidential information;
- that must be disclosed on the basis of statutory obligations or by order of a court or authority. To the extent permissible and possible, the recipient obliged to disclose will inform the other party in advance and give it the opportunity to oppose the disclosure.
14.3 The parties will grant access to confidential information only to such advisers as are bound by professional secrecy or on whom obligations corresponding to these confidentiality obligations have previously been imposed. Furthermore, the parties will disclose confidential information only to those employees who need to know it in order to perform an Individual Agreement, and will bind those employees to confidentiality, to the extent permitted by employment law, also for the period after they leave.
14.4 For each culpable breach of the obligations under this Section A.14, the breaching party shall pay a contractual penalty, the amount of which is to be determined by the aggrieved party at its reasonable discretion and which may, in the event of a dispute, be reviewed for appropriateness by the competent court; the contractual penalty shall not exceed EUR 5,000.00 per breach. In the case of a continuing breach, each commenced month counts as a separate breach. Any contractual penalty incurred shall be credited against any claim for damages. Further claims of the aggrieved party, in particular under the GeschGehG, remain unaffected.
15. Data Protection
BOW processes the customer’s personal data in compliance with the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and any other applicable data protection provisions. BOW is entitled to collect, process, and use all data relating to the business relationship with the customer in compliance with these laws. The personal data provided by the customer is generally processed for the purpose of performing and administering the Individual Agreement concluded between the parties. Where the subject matter of an Individual Agreement includes the processing of personal data by BOW on behalf of the customer, the parties will conclude a data processing agreement pursuant to Article 28 GDPR. Further information is set out in BOW’s privacy policy.
16. Rights of Use in Work Results
16.1 Where BOW creates work results protected by copyright or otherwise in the course of an Individual Agreement (e.g., concepts, documentation, analyses, scripts, configurations), BOW grants the customer, upon full payment of the agreed remuneration, a simple, non-exclusive right, unlimited in time and territory, to use those work results for the customer’s own internal business purposes. Any broader grant of rights, in particular an exclusive right of use or a right to pass on the results to third parties, requires a separate agreement.
16.2 BOW remains entitled to use the general know-how, ideas, concepts, methods, and procedures acquired in the course of performing the services without limitation as to time, territory, or content, and to provide comparable services to third parties, provided that this does not breach the confidentiality obligations under Section A.14.
16.3 Third-party standard software is subject exclusively to the license terms of the respective manufacturer. Where BOW provides or procures third-party standard software for the customer, BOW merely arranges the rights of use granted by the respective manufacturer.
17. Reference Marketing
The customer agrees that BOW may use the customer’s name and logo for BOW’s own presentation and reference purposes, for example on BOW’s website, in social media channels, in tenders, brochures, and promotional flyers. The customer may revoke this consent at any time with effect for the future in text form; BOW will discontinue such use within a reasonable period after receipt of the revocation. Any mention of project content or other confidential information requires the customer’s separate prior consent.
18. Miscellaneous
18.1 Each party shall designate a responsible contact person. Unless otherwise agreed, communication between the customer and BOW shall take place through these contact persons. The contact persons shall bring about all decisions relating to the performance of the contract without undue delay. Decisions shall be documented in a binding manner.
18.2 The parties undertake not to actively and specifically solicit employees of the other party during the term of an Individual Agreement and for twenty-four (24) months after its termination. This does not cover hiring on the basis of general job advertisements that are not specifically directed at employees of the other party, or applications made by an employee on their own initiative.
18.3 The customer shall observe on its own responsibility the import and export regulations applicable to the deliveries or services, in particular those of the European Union and of the United States of America. In the case of cross-border delivery or performance, the customer shall bear any customs duties, fees, and other charges. Unless expressly agreed otherwise, the customer shall handle statutory or official procedures in connection with cross-border deliveries or services on its own responsibility.
18.4 Amendments and additions to an Individual Agreement, as well as collateral agreements, require at least text form. This also applies to any waiver of this text form requirement. The precedence of individually negotiated agreements pursuant to Section 305b BGB remains unaffected.
18.5 The customer may transfer rights and obligations under the contractual relationship to third parties only with BOW’s prior consent in text form. Section 354a HGB remains unaffected.
18.6 The contract language is German. Translations of these Terms are provided for information purposes only; in the event of discrepancies, the German version prevails.
18.7 Should individual provisions of these Terms be or become invalid or unenforceable in whole or in part, the validity of the remaining provisions shall remain unaffected. The invalid or unenforceable provision shall be replaced by the applicable statutory provisions.
18.8 These Terms and all contractual relationships between BOW and the customer are governed by the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). The place of performance for all services and deliveries is BOW’s registered office in Hamburg. The exclusive place of jurisdiction for all disputes arising out of or in connection with the contractual relationship is Hamburg, provided that the customer is a merchant, a legal entity under public law, or a special fund under public law, or has no general place of jurisdiction in Germany. BOW is additionally entitled to bring proceedings at the customer’s general place of jurisdiction.
B. Special Provisions for Consulting Services
1. General Principles of Performance
1.1 BOW provides consulting services, in particular relating to digital transformation processes within the customer’s organization. The subject matter and scope of BOW’s consulting services are generally set out in an Individual Agreement. BOW’s consulting services are services within the meaning of Sections 611 et seq. BGB. Unless expressly agreed otherwise, BOW does not owe any particular consulting outcome.
1.2 BOW provides its consulting services in accordance with the generally recognized rules of technology in force at the time the respective Individual Agreement is concluded, unless different requirements have been agreed between the parties.
1.3 BOW owes neither the sale or delivery of hardware or software nor hosting, housing, or other operational services. Where BOW supports the customer in procuring hardware, software, or third-party services, the respective contract is concluded exclusively between the customer and the respective provider; Section A.5.3 and Section A.16.3 apply.
BOW International UG (haftungsbeschränkt) · Baron-Voght-Strasse 76e · 22609 Hamburg, Germany · Hamburg Local Court HRB 172200 · Managing Director: Oliver Whisonant